[Resolved]  HDFC Bank — hdfc customer care employee arrogant and rude behaviour

Taken personal loan in hdfc on oct'16 and have been paying the emi on 7th of every month but the payment got delayed due to insufficient funds in aug'17 and the customer care ppl from hdfc called me and spoke to me in a very rude and arrogant way. Even after giving the assurance that i will clear the emi in the same month they have been repeatedly cornered me and pestered all the time that why it has been delayed and threatening that they will put my name in the defaulters list. This is the first time the payment got delayed and i've assured that i will clear in this month. Still they have called my uncle whose name was given as just a guarantee reference. Even after his assurance that the payment will be cleared still they are asking for some other guarantee. What nonsense is this? Is this the way you treat your customers and defaming us because of the emi got delayed for just 10 days? Are we running away from the country? Why ur customer care ppl behaving in such an illiterate and rude manner. This is not at all tolerable. We are software employees and not some criminals that you ppl talk in such a way that too for 10 days delayed payment of emi. They have called on sunday which is my private time and they have bothered me for half an hour. I have never ever expected this kind of arrogant behaviour from hdfc..