[Resolved] HDFC Bank — hdfc debit card fraud

Amruta Pawar

from Kolhapur, Maharashtra

Nov 8, 2017

Address: Pune, Maharashtra, 411007

I have been hdfc customer for more than 10 years. I have joint account with my mom n lately it has been observed that there has been trasaction on her debit card. There has been misuse n laundry of nearly 18000 till now. When checked through net banking it shows money withdrawn at atm but my mom has not withdrawn any money n card seemed to be with her. I m really worried for such huge amount. Please help me.

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Dec 9, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Nov 08, 2017

HDFC Bank Customer Care's response Dear Amruta,

I request you to share your account, date and time of transaction and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

-Manoj
HDFC Bank Customer Assistance