[Resolved] HDFC Bank — hdfc debit card swapping by pos machine but fund not reached shopkeeper account

Abhishek Mukhriyia

from Jabalpur, Madhya Pradesh

Aug 8, 2017

Address: 462001

Dear sir on 2nd of aug i purchase some clothes from sandeep garment, i have make a payment by my debit card (Hdfc) by swaping pos machine, fund amount rs 2400 deducted by my account but not showing (Credited) in shopkeeper account.

So i have to make a payment by cash, as per my discussion with pos machine customer service, they told fund refund in 15min, but after five days i didn't get back fund in my account.

Pls do the needful to resolve this issue.

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Sep 11, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Aug 09, 2017

HDFC Bank Customer Care's response Dear Customer,

I request you to write to [protected]@hdfcbank.com along with ur account, transaction and registered contact dtls with ref ID-TTU[protected] in the subject line. Will get back to you.

-Bejoy
HDFC Bank Customer Assistance