HDFC Bank — HDFC Deducting AMB Charges

Address: Bangalore, Karnataka

Dear Sir, I am having savings account with HDFC and I have never been intimated about these AMB changes. Since one month I see that they are deducting 516 RS every alternate days. As of now they have deducted more than 8k. I have now transfered all the money to other account till the disoute is settledown. Please see the below audit. ug 2014 IB FUNDS TRANSFER DR-[protected] 26 Aug 2014 19, 259.00 562.2025 Aug 2014 AMB CHRG INCL ST & CESS FOR MAR2014 25 Aug 2014 561.80 19, 821.2022 Aug 2014 AMB CHRG INCL ST & CESS FOR FEB2014 22 Aug 2014 561.80 20, 383.0018 Aug 2014 AMB CHRG INCL ST & CESS FOR JAN2014 18 Aug 2014 561.80 20, 944.8018 Aug 2014 AMB CHRG INCL ST & CESS FOR DEC2013 18 Aug 2014 561.80 21, 506.6016 Aug 2014 AMB CHRG INCL ST & CESS FOR NOV2013 16 Aug 2014 561.80 22, 068.40001 Apr 2013 Credit Interest Capitalised 31 Mar 2013 3.00 155.32 I need to understand how can they deduct the money without even intimating the customer, I get so many spam mails from HDFC, why can not they send the right information. More over when I had a problem with the super saver account I had called HDFC customer care and complained about them when it was opened and the customer care representative told me that it can be used as zero balance savings account. Now I see that they are harassing by randomly deducting money. Please guide me in taking this forward, as I dont want to loose money to these online thieves. Thanks. Harsha