[Resolved]  HDFC Bank — hdfc - depository charges jan[protected] refund request

Hello HDFC Team,

This is in reference to the transaction made in my account under the header of depository charges; without any intimidation by the hdfc bank.

12 Feb 2018 DEPOSITORY CHARGES JAN[protected] 12 Feb 2018 885.00

Kindly be informed that an amount of rs 885.00/- was deducted from my savings/salary account on 12 Feb 2018 under the name of depository charges . JAN[protected]

Initially when we did not have demat account they forced us to create one without intimating us that they are going to charge annual fees and i received the call earlier from customer care i also speak him deny of this service. Now all of a sudden they have charged rs 885.00/-.. This is very bad and disappointing. And i have never used the demat account till now.. If i call the customer care they will not have answers. And they will not communicate that they are charging.. If they would had communicated that even if i don't use the account, still would be charged then i would have closed the account.

And after all we are working hard and earning money. Kindly suggest how do we proceed with the same to ensure that in future, no such issue is encountered.

Also, i request you to please refund the deducted amount to my savings account.

Thanks and regards,
Mohit Chaturvedi
Account no.-[protected], MUMBAI - BANDRA (E)
Registered no.- [protected]
Location- Mumbai
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Mar 21, 2018
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Feb 15, 2018
HDFC Bank Customer Care's response
Dear Customer,

We are working on your concerns vide ref no:[protected] and will get back to you within 3 working days.

-Manoj
HDFC Bank Customer Assistance
 
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