[Resolved] HDFC Bank — hdfc diners club credit card

Tina.shinde85

from Dahod, Gujarat

Aug 14, 2017

Address: Pune, Maharashtra, 411042

Hi,

I have blocked my card for the past 2months and before doing so, called the customer care multiple times to confirm the outstanding amount and made the complete payment as informed, and when called them again they confirmed there is no outstanding further however today I have received an email and SMS on my outstanding payment.

How can anyone use a blocked card and when I called the customer care multiple times why aren't they able to help..

Tina shinde

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Sep 16, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Aug 16, 2017

HDFC Bank Customer Care's response Dear Customer,

I request you to write to [protected]@hdfcbank.com along with ur complete issue, card and registered contact dtls with ref ID-TTU[protected] in the subject line. Will get back to you.

Bejoy
HDFC Bank Customer Assistance