[Resolved]  HDFC Bank — hdfc - emi rtn charges

Address: Bangalore 560076

I have hdfc sal account and get personal loan from hdfc bank i paid every month emi 7200 but once i coudn't maintains balance in account and that time i was charged with overdue charge which is around 649. Now, after four month they charge me 236 rs for emi rtn charges. If i have already paid overdue charges then why hdfc is again charging with emi rtn charges.
Was this information helpful?
No (5)
Yes (59)
Jan 11, 2021
Complaint marked as Resolved 
rtn charge was refunded to my account
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
May 12, 2020
HDFC Bank Customer Care's response
Dear Customer,

We sincerely apologise for the delay in responding to your query. Your query has been shared with the concerned team for further action. Do note, due to the current COVID-19 situation and to prevent further spread of the virus, we are operating with limited staff. It may take us some time to get back to you. We request your patience and support under these unprecedented circumstances.

-Nadia
HDFC Bank Customer Assistance
 
9 Comments

Comments

Today I just checked my HDFC acc, and was surprised by seeing the deduction, I understand if there is any bounce payment then the bank will put the penalty charges, but there charges for the month, which is absolutely incorrect, can any one please suggest me where should I get the details of all the transactions regarding my loan.
I have hdfc sal account and get car loan from hdfc bank i paid every month emi 7050 but once i coudn't maintains balance in account and that time i was charged with overdue charge which is around 210.66 Now, after ten month they charge me 223rs for emi rtn charges. If i have already paid overdue charges then why hdfc is again charging with emi rtn charges.
I had personal loan from hdfc Bank which I already paid last September its closed even though they charges 236 on November 11th why? can you tell me the reason please?
I am seeing the EMI Trn transactions even after overdue is deducted from my account. Why these guys doesn't intimate before making any transactions with my account. I feel they are robbing the amount from my account without my permission. Are there any legal proceedings we can go against to HDFC bank. How can they deduct the amount without our permission
I have hdfc sal account and get personal loan from hdfc bank i paid every month emi 22k and 5.6k for personal and car loan but once i coudn't maintains balance in account and that time i was charged with overdue charge which is around 649. Now, after four month they charge me 236 rs for emi rtn charges. If i have already paid overdue charges then why hdfc is again charging with emi rtn charges.

why Hdfc is charging debit card annual fee in the month of november

Same couple of charges were deducted from me as well. I want to dispute those charges
I had bought mobile using debit card EMI on the due date I had paid the amount around 12 PM but they had charged loan over due amount as 649 rupees then they charged 236 rupees as EMI RTN charges instead I had paid the over due penalty with the due amount why they are charging EMI RTN charge. Please anyone help me as soon as possible. Thank you in advance.
How could you cut rtn charges when you unable to cut emi from my account
When u can't cut emi from my loan account
How could u cut rtn charges

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    HDFC Bank
    customer care contacts
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    58%
    Complaints
    32756
    Pending
    0
    Resolved
    18408
    HDFC Bank Phone
    +91 22 6160 6161
    +91 22 2498 8484
    HDFC Bank Address
    Branch 542, Trade World, A Wing, Ground Floor, Senapati Bapat Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
    View all HDFC Bank contact information