HDFC Bank — hdfc fastag application site error.. 500 deducted from account.. hfr529566

Address:560103

Submitted the fastag applicationvia hdfc bank portal, while due doing payment page got an error and rs.500 deducted from account.

Don't know the status of the application. Will rs.500 be refunded? No emails sms regarding fastag application.. How can i reach to hdfc bank guys and get the status.

Very worst service by hdfc, if bank can't process this kind of request better stay away from these services please.
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HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Nov 25, 2019
HDFC Bank Customer Care's response
Dear Customer,

Please email at fastag.[protected]@insolutionsglobal.com or reach Fastag Team directly at [protected] for better assistance.

-Manoj
HDFC Bank Customer Assistance
Nov 26, 2019
Updated by rmbalaji88
Please email at fastag.[protected]@insolutionsglobal.com or reach Fastag Team directly at [protected] for better assistance.

What is [protected] means here ????
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