HDFC Bank — HDFC Fastag Blacklisted (34161FA8203288AC0386B2A0) Prasad Sane

My RFID tag (34161FA8203288AC0386B2A0), is blacklisted without any intimation (by any SMS or call), i recharged it by Rs. 1000 on 11th Nov. 2020 and i was unknown that its blacklisted and i cannot use it.
When i started my travel from pune-Indore on 13th Nov. 2020 i came to know at toll plaza on AB road (Dhule) that its black listed and i cannot use it. I use cash all the way (on more than 6 tolls), waiting 30mins. at each toll (more than 3~4 hrs.) wasted because of this and double the toll is charged to me.

I filed complaint on 13th Nov. 2020 itself, but till now...on 200th Nov. also the issue is not resolved. I called to customer care executive more than 10-15 times, but still its a pathetic response from them.

Kindly get it activated, and let me know about my money refund.