[Resolved]  HDFC Bank — hdfc fastag

I applied online for fastag through hdfc fastag site and made payment of 300 inr (200 for security amount & 100 as the top up amount). The reference number of the application is hfr004049. I received an sms on 15-oct-2017 informing that the fastag is activated. But the rfid is not yet received. I have been trying to contact on the toll free number and most of the time it is unanswered. If somebody picks up the call they are unable to provide any information. Please let me know whether it is processed or not. If processed when can i receive the same.