[Resolved] HDFC Bank — hdfc fastag

Martin Mascarenhas

from Mumbai, Maharashtra

Nov 1, 2017

Address: 400071

Applied for hdfc fastag. Made payment as instructed. Received application number hfr 007676. Not received an acknowledgment via email or sms regarding whether the documents uploaded are received. The hdfc fastag website is slow and not user friendly as progress o[censored]pload is not shown. Tried to call contact number given on the website but always comes ringing.
Hdfc needs to take a call if they are serious about entering into fastag business or else they will spoil their carefully built up reputation.

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Dec 4, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Nov 03, 2017

HDFC Bank Customer Care's response Dear Customer,

We understand you have submitted the application on October 31, 2017. Your request is under process and you will receive the delivery of the tag in 3-4 working days.

-Bejoy
HDFC Bank Customer Assistance