[Resolved] HDFC Bank — hdfc fastag

Akhil_1990

from Bengaluru, Karnataka

Address:

#494, MSR North City, Nagawara, 560045

I applied for a fastag through hdfc bank on the 15th of october 2019. I made my payment thru my hdfc credit card card. After ater 2 days they issued the wallet id and customer id, but they didnot sent the physical fastag yet. I was told to wait for 15 days. After 15 days i contacted their representative to check on the same, but they have no clue about the issue.
After that daily i am calling them to check the status but no resolution is given for the same, and they don't even know what the issue is.

Paid 500rs towards etoll1291683
Wallet id:[protected]
Customer id:[protected]
Mob no: [protected]
[protected]@gmail.com

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Nov 4, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Oct 04, 2019

HDFC Bank Customer Care's response Dear Customer,

With regard to your query on credit card please feel free to contact our Phone Banking officers at any of our Phone Banking numbers mentioned in the below URL. https://bit.ly/2wwwruX

-Nadia
HDFC Bank Customer Assistance

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Comments

Akhil_1990

from Bengaluru, Karnataka

I've been talking to phone banking officers of HDFC Fastag, they are not able to help. That is the complaint. And you are suggesting to call them?

Please Tell FastTag team to value customers and at least respond to mails that we are sending.