[Resolved] HDFC Bank — hdfc fastag

Ashik Hegde

from Delhi, Delhi

Address:

560043

Hello,

I have applied for Fastag on 19th of Nov'19 and added another registration number to it on 24th of Nov'19, i have received my Customer Id number and Wallet Id number. I am yet to get to my sticker and there has been no intimation yet on this. On calling Customer Care number there has been no response, have visited the bank where i have my hdfc account, no response there as well. How can i get any kind of information of the current status ?

Regards,
Ashik

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Dec 13, 2019

Complaint marked as Resolved

HDFC Bank has sent me fastags, hence closing this complaint.

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Nov 26, 2019

HDFC Bank Customer Care's response Dear Customer,

Your tag will be dispatched to your mailing address within 7 working days. We request your patience in the interim.

-Nadia
HDFC Bank Customer Assistance

Nov 27, 2019

Updated by Ashik Hegde Hi Nadia,

Please please send an email to me on this, with information regarding when this will dispatched.

Thanks for the early response.

Regards,
Ashik.

Dec 04, 2019

Updated by Ashik Hegde Hi,

I have received SMS that fastag will be sent in 3 or 4 working days, there is no update yet. Can you please tell me where to follow up.