[Resolved] HDFC Bank — hdfc fastag customer care not responding and toll free number never attended by anyone

Elan SK

from Bengaluru, Karnataka

Address:

560100

I have enrolled online hdfc fastag and application no is hfr422280 generated after 500 paying 500 rs.

Issues
1. As mentioned in the message the receipt generated and sent to registered mail id - actually, i didn't receive any mail last 3 days.

2. Toll free numbers avialble - but always buys by chance if its connected no one attend, i have tried last 3 days.

Nowadays govt banks very efficient and responsible compare the hdfc bank

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Dec 27, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Nov 25, 2019

HDFC Bank Customer Care's response Dear Customer,

We regret any inconvenience you may have faced. Your application is received at our end & you will receive the Tag within 7-10 working days. For any further assistance, you may write to us at fastag.[protected]@insolutionsglobal.com or call on[protected] Note:- Dispatch details of the TAG will be shared with you through SMS.

-Zubin
HDFC Bank Customer Assistance