HDFC Bank — hdfc fastag not delivered till yet

Address: Kanpur, Uttar Pradesh, 208007

Hi,

I registered for fastag from hdfc bank on 12-dec-2019 but my address present in hdfc bank account was very old and not working anymore.

I need fastag to be delivered on my new address which is given below. I am chasing you guys from last 2 months to get it delivered on my new address but still not received it. I called customer care 30 times to update my address and get it delivered asap but everytime they told you will get it in next 7 days. Please do the needful and send fastag kit on my new address.

My fastag application no is hfr01062224. Please let me know in case of any concerns.

New address for fastag delivery is :

Shashi moule dixit
House no 18, kaji khera harjinder nagar kanpur - 208007

Thanks
Shashi dixit
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HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Mar 02, 2020
HDFC Bank Customer Care's response
Dear Customer,

We request you to write to us at escalations.[protected]@1pay.in or call on[protected] for updation of your address and further redispatch of your Fastag.

-Zubin
HDFC Bank Customer Assistance
Mar 02, 2020
Updated by shashi.2526
I called customer care so many to update the address and every time get the response it will update and you will get it in 7 days. So please do the needful.
 
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