[Resolved]  HDFC Bank — hdfc fastag payment made but no confirmation

Address:Mumbai City, Maharashtra

Hi,

I have applied for fastag on 25/11/2019 at their website, uploaded all the documents required, once payment is done online it shows error. No sms or mail of confirmation.

Vehicle registration number - ap29ap2972

Try to reach their customer care but its continuously busy, and email sent have bounced back.

Such a pathetic service.

Regard's

Srinivas rao
[protected]
Was this information helpful?
No (0)
Yes (0)
Dec 28, 2019
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Nov 25, 2019
HDFC Bank Customer Care's response
Dear Customer,

Please email at fastag.[protected]@insolutionsglobal.com or reach Fastag Team directly at [protected] for better assistance.

-Manoj
HDFC Bank Customer Assistance
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    HDFC Bank
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    58%
    Complaints
    32755
    Pending
    0
    Resolved
    18408
    HDFC Bank Phone
    +91 22 6160 6161
    +91 22 2498 8484
    HDFC Bank Address
    Branch 542, Trade World, A Wing, Ground Floor, Senapati Bapat Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
    View all HDFC Bank contact information