HDFC Bank — hdfc home loan - employee not responding

HDFC Bank — hdfc home loan - employee not responding

M mangesh.darekar16 Sep 19, 2020

Loan account number[protected] Hi team, i am selling flat located in ulwe. New buyer has submitted all requested documents month back to hdfc kopar khairane branch employee mr. Ravindra gunjal. I am not getting proper response from ravindra when doing followup even calling multiple times. He is telling that there is some token process & each day only 5 files are getting processed. Is it so? Such big company hdfc is doing manually loan processing in this digital time. Its been 1 month & who is Responsible for my loss of emi. Team expecting response that why hdfc is not technologically digital efficient to support customers. Was this information helpful? No (0) Yes (0)
HDFC Bank customer support has been notified about the posted complaint. Sep 23, 2020 Updated by mangesh.darekar16 Hi Team, I have been asked to visit hdfc sea wood office today. There is blunder going, employee ravindra gunjal is debating with employee Raveena Gajinkar - regarding internal adjustment. It was internal adjustments as I was having home loan in same hdfc branch & same has been requested by new buyer. When I asked ravindra about not responding to my queries he is rudely denying and not providing authentic information. I have travelled from long distance but sitting in office for last 5 hours. I need complete investigation and response for above immature and un professional behavior from Mr. Ravindra Gunjal. I even recorded the discussion between ravindra, raveena which displays you have placed some freshers to in front of customers to fool. Let me know if you need any documents for investigating this issue. Also pls tell me how to escalate this issue.
1 Comment	Share
Submit Close