[Resolved]  HDFC Bank — Hdfc home loan issue

I have applied in hdfc for home loan. On the time of applying executive told me loan will approve with in 7 days. But after applying and paying processing fee there is no proper response from hdfc. I don't know what is going on. Hdfc credit team told me they will call me with in 2 days but today is 6th day there is no call. 10 june is last date of disbursement to builder after that builder will charge me interest. Every time when I called they told me they will call tomorrow. But there is no call from their side. Hdfc customer support is very bad. I do not think my loan will approve and disburse on time. And i have to pay interest amount to builder. I do not recommend to any one to apply in hdfc if they need urgent loan. Now what can I do i don't know. Please solve my issue.

My loan file no. is[protected]
Mobile no. [protected]
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Aug 13, 2021
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
May 30, 2020
Updated by grana601
What is this. How this complain matk as resolved. There is no call from hdfc. Then how this is mark as resolved. My issue is not resolve yet amd this complain is mark as resolved. I will raise issue again
Verified Support
Jun 01, 2020
HDFC Bank Customer Care's response
Dear Customer,

We wish to inform you that, HDFC Bank Ltd. and HDFC Ltd. are two different entities. From the contents of your e-mail, we understand that your query/ concerns pertain to home loan applied/availed with HDFC LTD. and not HDFC Bank Ltd.

Hence, we have in good faith forwarded your query/concerns to HDFC Ltd. authorities for further course of action.

You are henceforth requested to be in touch with HDFC LTD. for resolution of your query/complaint through (URL / Link - https://bit.ly/2kE5Efw) for any Queries / Feedback / Complaints pertaining to HDFC LTD.

-Anay
HDFC Bank Customer Assistance
 
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