| Address: 560102 | | Website: www.hdfclife.com |
Hdfc life policy no[protected]
I am really frustrated with the service provided by hdfc life. I have the above policy n have submitted the quotation request at least 15 days back n have not received a single call back or revert on this.
I have called server times to follow up they are telling there is some delay from our end, some backend issue and not giving any time line when ths issue will resolved. I just wanted to know, is this any serious issue with the technical department to restore his system to generate the quotation, which is taking more than 15 days, where the tat is as per irda guideline it should be resolved within 10 working days, for new policy they are giving quotation within 5 minutes, then why taking more then 15 days to generate the surrender quotation. Need the funds urgently by month end. When will hdfc life give me the quote n when will i ask u foe withdrawal. U will take another 15 days to do a neft then. That is useless. They debit u immediately when taking the funds but when it's their time to give back it's like the govt departments. Pls help me get my money back in this month itself. I think i have to go to the consumer court, as well write a mail to irda as the company is not following the tat given by irda.
Regards
Kunal Was this information helpful? | 
