[Resolved]  HDFC Bank — hdfc life sanchay plan

Do not trust any hdfc representative. Take whatever they promise on letterhead with signature or customer is wrong, that is hdfc policy. If any representative speaks lies to sell the policy still no action will be taken up by hdfc as long as they are making money. A customer is expected to read the policy cross confirm everything in policy else he will lose his money and he himself is to blame.
I was sold hdfc sanchay policy where i was assured certain amount of return after three years by reprenstative of hdfc life in presence of hdfc bank rm. After three years when i went to surrender the policy i was told i would get less than half the amount of premium paid. The onus is on me to have understood the policy, to know how traditional policy works, and my biggest mistake is i trusted hdfc representative for which i have to pay penalty.in any hdfc sanchay plan if you surrender before your pay term, you lose money and get less amount then the premiums you have paid. Eg if you are paying premium of rs 50, 000 per year and pay for three years and want to surrender, after paying premium of 1, 50, 000 you will get hardly rs 61, 000. Rest is gone. Even after 9 years of premium paying you get less amt than total premium paid.
If any agent comes to sell any policies or any product from hdfc be sure to cross verify with ca or you will lose your money.
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Oct 19, 2017
Complaint marked as Resolved 
HDFC Life customer support has been notified about the posted complaint.
Verified Support
Sep 12, 2017
HDFC Life Customer Care's response
Hi, please write your issues to us at [protected]@hdfclife.com from your registered Email Id for us to have a look into it.
 
2 Comments

Comments

I have already written my issue to grievance department. It is an eyewash. They are interested in only looking at one side of coin .If any concerned person who has authority to do anything needs information regarding the issue send me his / her contact details and can send complete details.
HDFC Life Customer Care's response, Sep 15, 2017
Hi, if you have any concern related to your HDFC Life policy, you may write to us at [email protected] from your registered Email Id for us to have a look into it. Once received, the same will be assessed and investigated by us to provide you the resolution.
MY POLICY NO.[protected]. WE ARE NOT GETTING ANY SERVICES FROM YOUR ORGANIZATION. Kindly send the detailed status report to me. I was in a medical for my treatment your agent/organization not helped me [protected]@rediffmail.com
HDFC Life Customer Care's response, Sep 15, 2017
Hi, please write your issues to us at [email protected] from your registered Email Id to have a look into it. Once the email is received by us, we will have the details checked and accordingly, the required response shall be shared with you.

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