| Address: Nagpur Municipal corporation |
Sub: payment of house tax of rs. 2, 834/- for my flat no. 255/202, index no. 69000479a101 (Ward no. 69, gokulpeth block 2)
Name: shridhar v moharil, rama niwas, 84, hill road, ram nagar, nagpur, under nagpur municipal corporation.
1) on 09/07/2020, i was trying to pay online, the above tax at www.nmcnagpur.gov.in by hdfc payment gateway option available there.
2) after giving all debit card related details, i clicked on pay button. The transaction was started by hdfc payment gateway, but went into hung condition for some reason not known to me, and did not come back with any error message.
3) i initiated the payment once again. This time, it was successful. I got the the online-nmc receipt no. 07/2020-21/0060423 mentioning online transaction number: [protected].
Accordingly, rs. 2, 834/- were correctly debited from my account under reference “by debit card-othpg[protected]n d p nagpur”.
4) but, after some time, i got a second debit of rs. 2, 834/- in my bank account under new reference “by debit card-othpg[protected]n d p nagpur”, due to earlier failed transaction. Because of failure i could not get the transaction no in this case.
I request hdfc help in getting the debit due to failed transaction reversed by hdfc gateway and provide the credit to my account. Please respond at my email id - [protected]@gmail.com or mobile no. [protected].
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Please respond early, else I will have to escalate the matter to HDFC higher authorities.
Complaint is repeated below for your reference.
Sub: payment of house tax of rs. 2, 834/- for my flat no. 255/202, index no. 69000479a101 (Ward no. 69, gokulpeth block 2)
Name: shridhar v moharil, rama niwas, 84, hill road, ram nagar, nagpur, under nagpur municipal corporation.
1) on 09/07/2020, i was trying to pay online, the above tax at www.nmcnagpur.gov.in by hdfc payment gateway option available there.
2) after giving all debit card related details, i clicked on pay button. The transaction was started by hdfc payment gateway, but went into hung condition for some reason not known to me, and did not come back with any error message.
3) i initiated the payment once again. This time, it was successful. I got the the online-nmc receipt no. 07/2020-21/0060423 mentioning online transaction number: [protected].
Accordingly, rs. 2, 834/- were correctly debited from my account under reference “by debit card-othpg[protected]n d p nagpur”.
4) but, after some time, i got a second debit of rs. 2, 834/- in my bank account under new reference “by debit card-othpg[protected]n d p nagpur”, due to earlier failed transaction. Because of failure i could not get the transaction no in this case.
I request hdfc help in getting the debit due to failed transaction reversed by hdfc gateway and provide the credit to my account. Please respond at my email id - [protected]@gmail.com or mobile no. [protected].