[Resolved] HDFC Bank — hdfc payzapp amount debited from my cc, but not added in to my payzapp account

manmano_it

from Chennai, Tamil Nadu

Sep 6, 2017

Address: Chennai, Tamil Nadu

Yesterday (05/09/2017) evening 4 pm, i have added 20000 rupees from my credit card, the amount has detected from credit card, still the amount not showing on my payzapp balance, please revert me the amount back, i want to do the immediate transaction for hospital payment, please help me to solve this issue. I am trusting hdfc bank, so that i used to this. [protected], this is my account mobile no, please do the favour to me.

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Oct 8, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Sep 07, 2017

HDFC Bank Customer Care's response Dear Customer,

That sounds concerning. For us to look into this matter, request you to please share your registered contact details & transaction details on the below link:http://bit.ly/2aJ9wGW

-Bejoy
HDFC Bank Customer Assistance

Sep 07, 2017

Updated by manmano_it I didn't get transaction details. Payzapp was hanged and forced to stop. So i did not get any transction details. Please help me to get the money back.

Sep 07, 2017

Updated by manmano_it The registered no is [protected]

Sep 09, 2017

Updated by manmano_it Till now it is not resolved, I did not get my money back.Please revert me the amount to my credit card. 3 days already left. But i don't have any response from the HDFC bank.

Sep 12, 2017

Updated by manmano_it I got my money back thanks to payzapp., HDFC bank