[Resolved] HDFC Bank — hdfc payzapp

[Resolved] HDFC Bank — hdfc payzapp - money not refunded

A adesh15 from Gajuwaka, Andhra Pradesh Sep 12, 2017

My phone number is [protected]. On 5th september i tried to add an amount of rs.5000 to my payzapp wallet from my canara bank account. The said transaction failed but rs.5000 was deducted from my canara bank account. Even after a week the refund is still not posted to my bank account. I have already sent a mail to support of payzapp and got no response. Please look into the matter and refund my amount. Was this information helpful? No (0) Yes (0)
Oct 21, 2017 Complaint marked as Resolved HDFC Bank customer support has been notified about the posted complaint. Verified Support Sep 20, 2017 HDFC Bank Customer Care's response Dear Customer, We wish to inform you that the load money transaction of Rs.5000/- dated 05th September 2017 was failed. The refund has been initiated back to the source account on 08th September 2017 to card number ending 0297. Please find below the details for assistance & request your to get in touch with the respective bank for the refund procedure. Acquiring Reference Number:74799207248001079706033 RRN:[protected] Card Number: 4214 xxxx xxxx 0297 Anay, HDFC Bank Customer Assistance
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