[Resolved] HDFC Bank — HDFC Payzapp Money not refunded from payzapp app

M.S.Basith

May 17, 2017

Address: 600070

Website: PAYZAPP HDFC APP

I booked bookmyshow ticket on 06-05-17 at 5.38pm... The ticket booking wasn't successful and my money debited in my wallet... Till my refund not credited back in my account... I send many complaint mails for payzap... But till they not respond my mails... When will credit my refund???

My transaction id:9l3zyo
My email: m. S. [protected]@gmail.com...
Amount of spent: rs 349

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May 29, 2017

Complaint marked as Resolved

I got my refund...

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

May 18, 2017

HDFC Bank Customer Care's response Dear M.S.Basith,

This isn't the kind of experience we want our customers to have so please provide us your registered contact details & transaction details on the below Link: http://bit.ly/2aJ9wGW. So that we can check the transaction details & help you with the same.

-Bejoy
HDFC Bank Customer Assistance