[Resolved] HDFC Bank — hdfc payzapp - payment refund

Sivakumar Devarajan

from Chennai, Tamil Nadu

Sep 14, 2017

Address: Chennai, Tamil Nadu

I have made a transfer today. The transaction failed, but, amount has been deducted from my payzzap wallet.
Still not yet refunded.
I have make a complaint on sunday 3, 2017.
But, i did't get any call from customer support.

I tried many more time to call customer support toll free number.
But, i didn't get response.

+1 photos

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Oct 17, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Sep 15, 2017

HDFC Bank Customer Care's response "Dear Customer,

There was a technical glitch which was being identified and it has been fixed. Due to this issue customers were not able to load money and transfer the money. The issue has been resolved from our end. The failed transactions will be refunded to customers in source card within 5 working days time.

-Bejoy
HDFC Bank Customer Assistance"

Sep 25, 2017

Updated by Sivakumar Devarajan It's already 20 days more.