[Resolved] HDFC Bank — Hdfc payzapp - stop your money for next 15 days

Anuragforovers

from Delhi, Delhi

Jun 15, 2017

Address: 110092

Website: payzapp.in

It's not good app. They manipulate customers for using mvisa. M-visa from payzapp always stuck your payment for 10-15 days. Once payment failure they people claiming to partner website where have to done payment. Never accept fault of own. They stop your money for 15 days and used for real estate and stocks. That is the policy of payzapp. Great

I am not happy with this app. It takes too much time. Icici pocket and sbi m-visa is much better than it. I delayed my ticket just because of this app.
One of the customer care executive want to manipulate me. He said call to irctc for payment refund actually he knows it's not possible to contact irctc customer care. Also trying to give me irctc no which was not connected anymore. Please help me out?

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Oct 4, 2017

Complaint marked as Resolved

This issue resolved now. Hope it will not happen again. Yes It will happen again today morning. My friend added money in Payzapp wallet. Money Debited from account and there is no any transaction history in Payzapp also didn't add money in wallet. What is this?

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Jun 19, 2017

HDFC Bank Customer Care's response Dear Customer,

This isn't the kind of experience we want our customers to have so please provide us your registered contact details & transaction details on the below Link: http://bit.ly/2aJ9wGW. So that we can assist you better

-Bejoy
HDFC Bank Customer Assistance

Verified Support

Jun 21, 2017

HDFC Bank Customer Care's response Dear Customer,

We are yet to hear from your end, kindly share your experience using the below given link: http://bit.ly/2aJ9wGW

-Bejoy
HDFC Bank Customer Assistance