HDFC Bank — hdfc payzapp - transaction status is successfull but funds are not transferred to bank through hdfc payzapp

Address: 143001

Dear team,

I already dropped a mail to you on 23-oct-2017 but i didn't get any response from you. So i am writing a complaint again here.

Yesterday on 23-oct-2017, i had done two transactions of rs 5000 each (Total 10000). It shows me transaction status is successful for both the transactions but i didn't get funds in the bank.

Please find the below details of both transactions

1. Transaction 1

Transaction status :- success
Txn id :[protected]fm22lw4
Billed :- yes

2. Transaction 2

Transaction status :- success
Txn id :[protected]ec30cr5
Billed :- yes

For your reference i am attaching a screenshot of both transactions.

Please resolve it as soon as possible.