HDFC Bank — hdfc payzapp wallet to bank account transfer failure but amount debited

I was trying to transfer rs 5000 from hdfc pazapp wallet to bank account on 05/09/2017 transaction failed but amount debited in wallet. Still not received refund. The company customer care number does not connect any time in the day that is[protected]
My registered mobile number is [protected]
And mail id is
Raj.[protected]@gmail.com
Payzapp account number is
[protected]
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