| Address: Bangalore, Karnataka, 560103 |
Don't buy any chennai silk vouchers - careful - hdfc and chennai silk cheating
Complaint number:6019559 - hdfc credit card
Complaint done while doing the billing - hosur chennai silks.
I have received 16 (16*500=inr 8000) rewards 360 coupons from hdfc credit card. 11 vouchers are no issues.5 vouchers chennai silk not accepted which hdfc provided. Those 5 vouchers are with me. I have complaint wirh hdfc credit card. They are not solved the issue. See their answer below.
His is in continuation to our interim response dated september 21, 2017 regarding your hdfc bank credit card.
On receipt of your e-mail, we have taken a detailed review with the concerned department and we wish to re-affirm that as per the manufacturer's confirmation all the codes are redeemed in the merchant places and since the codes had been provided only to the customer without knowing the codes the redemption of voucher codes was not possible.
We earnestly seek your understanding in this regard.
Kindly note the query reference number for this e-mail: [protected]
In line with our focus and commitment to customer service, we trust the issue has been resolved to your satisfaction. If you are not satisfied with the resolution, you may write to us through our website - www.hdfcbank.com/escalation.
We are committed to continuously enhance our customer experience by providing more value for our products and services. Towards enriching our customer experience, we provide best in class digital solutions through netbanking / mobile banking and payzapp.
Payzapp puts the power of banking directly in your hands. Shop online, experience hdfc bank smartbuy, send money to any one in your phone book, bill payments, mobile / dth and data card recharge in just one click. Hdfc bank payzapp is currently available for download from google play store, only for hdfc bank customer.
Netbanking / mobile banking offers varied services round - the - clock, just a touch away. You can access the following link
http://www.hdfcbank.com/personal/ways-to-bank/bank-online/credit-cards-netbankin...⇄ to know what are the facilities/information is available through netbanking.
Also, give a missed call from your registered mobile number to[protected] and get your credit cards total outstanding amount, available balance and reward point balance."
For any other credit card query/clarification, do visit our hdfc bank webpage at the link www.hdfcbank.com/query for online assistance. We assure you of our best service at all times.
Assuring you of our best service at all times.
Regards,
A. Padma
Customer service officer
Hdfc bank ltd.
I have attached the vouchers. Those vouchers are with me.
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