[Resolved] HDFC Bank — Hdfc scam for loan against policy

rahuldhamnaskar2392

from Dhule, Maharashtra

Jun 5, 2017

Address: New Delhi, Delhi, 110001

Website: hdfclife.com

+91 [protected] mukesh agarwal = claiming hdfc loan sr. Manager
+91 [protected] ronak arora = claiming hdfc loan assistant manager

I got a call from above numbers stating that this guys are from hdfc loan department and put forward an proposal of loan with 6.5% reducing rate of interest against new policy of hdfc life - super income plan of 8 years of 95000 amount against my loan amount 20 lacs. They purposely told me to take an policy for which they will grant home loan within 30 days and told me not to share strictly any information to hdfc life officials on call or face-to-face that purpose of policy is loan only and better tell them that your requirement is for tax saving only to avoid 5% to 30% commission.

I got happy and submitted documents to hdfc life executive with my details and updated them purpose as tax saving since was guided by mr. Mukesh from claiming hdfc loan department. I received continuous follow up calls almost 45 calls in 3-4 hours after submitting documents and for payment of premium. Post that i searched on net and took suggestion from my friend working in banking sector guided me that there is no such loan plan in picture which can grant you loan in your personal bank account under rbi rule for new property.

Hence post this i tried to search it on internet and thank god i found this website and was saved from entering into an investment without my consents. Policy is genuine but there is a racket going which proposes loan against policy which should be stopped to avoid mental harassment and waste of time to valued prime customer for last 5-6 years and other new customers.

I request all members to be aware in this matter while speaking to such representatives and verify there details before going into an investment.
Below are the fake details provided by the agency.

Employee id: 5049127
Email id: mukesh. [protected]@gmail.com
Delhi barakhamba branch

Totally fake calls be aware!!!

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Jul 11, 2017

Complaint marked as Resolved

HDFC Life customer support has been notified about the posted complaint.

Verified Support

Jun 06, 2017

HDFC Life Customer Care's response Hi, I request you to be cautious and on guard against such unwanted calls. Also, I would request you not to act on any such information received in the name of HDFC Life, IRDAI and/ or anyone else as HDFC Life will not indulge in such unethical practices to solicit business. The Notice Corner link on the Customer Service section of our website www.hdfclife.com is also updated to create awareness of this issue being faced by the insurance industry, as a whole. Please refer the IRDAI Notice on Spurious Calls by visiting the below mentioned link: http://www.hdfclife.com/irda-public-notice-on-spurious-calls.

Further, we strongly encourage our customers to go through product brochures before applying for any plan. Customers can either visit to any of the near by HDFC Life branches to conduct an enquiry on the product or the same can be find on our website as well. Please note that we are trying to make things as much transparent as we can by uploading all the requisite information's regarding the policies and products on our website. Also, we are attempting to upload all the additional information's like charges, fund performance, lock in period etc on our website to make customers aware of all the product features..--Manish.