HDFC Bank — hdfc securities trading account (no. 315574) got closed without my consent

Feb 11, 2018

Updated by Sameek2131 I have escalated this issue first time on 22nd of december, 2017 that the securities trading account (No. 315574) has been closed without my consent (My case id: 1863203) and complaint reference number 01167999. I have been repeatedly writing to hdfc securities on their email id and they forwarded me a scanned trading account closure form filled with my securities trading account details and forged signature for closing my trading account, immediately i have informed that the signature is forged and i have not sent any such requests. Also to say the signature is badly forged, it does not look like my handwriting and does not need a handwriting expert to identify that was not my signature. But 6-7 weeks passed since then, there has been no resolution, the responses i am getting from them through mail periodically is that my matter is being investigated but still after almost 2 months there is no resolution (Last received email attached). Last week someone from jadavpur branch, kolkata (My local branch) called me and told me they have identified the person who has forged my signature to close my account and action will be taken against him, but my problem does not get solved as my hdfc securities account still remains closed. I have been wronged as someone from the bank's local branch has forged my signature in the trading account closure form and hdfc securities has closed my securities trading account without even proper verification.