[Resolved] HDFC Bank — hdfc snapdeal credit card, policy activated without permission

Jagadeeshwar Sunkari

from Hyderabad, Telangana

Nov 2, 2017

Address: Hyderabad, Andhra Pradesh, 500089

To,
The customer care
Credit card division,.

Sub:- cancellation of hegic-crdt shld & fl cvr
Credit card no :

I applied for hdfc snapdeal credit card got it and hegic-crdt shld & fl cvr is activated without permission and need to cancel that policy immediately. So need looking to the complaint and cancel the that policy which is reflected on credit card statement need to get refunded immediately.

Hope quick action be taking on complait, thankyou

Jagadeeshwar
[protected]

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Mar 31, 2018

Complaint marked as Resolved

I requested for cancellation of policy they did not and am not received the policy document till now. Am very unsatisfied with HDFC credit card department even callcentre number unable connect.In this case i need to go for legal proceedings/Ambudsman for my problem.

HDFC Bank customer support has been notified about the posted complaint.

Nov 02, 2017

Updated by Jagadeeshwar Sunkari To,
The Customer Care
Credit Card Division, .

Sub:- Cancellation of HEGIC-CRDT SHLD & FL CVR
Credit card No :

I applied for HDFC snapdeal credit card got it and HEGIC-CRDT SHLD & FL CVR (Rupees 900) IS activated without permission and need to cancel that policy immediately. so need looking to the complaint and cancel the that policy which is reflected on credit card statement need to get refunded amount 900 immediately.

Hope quick action be taking on complait, thankyou

Jagadeeshwar
[protected]

Verified Support

Nov 02, 2017

HDFC Bank Customer Care's response Dear Customer,
Kindly mail us at [protected]@hdfcbank.com from registered email ID along with credit card number, issue details and your registered contact details mentioning reference Id TTU[protected] in the subject line. The concerned department will assist you.
-Manoj
HDFC Bank Customer assistance

Nov 03, 2017

Updated by Jagadeeshwar Sunkari called to 61606161 no response

Nov 09, 2017

Updated by Jagadeeshwar Sunkari No response in Cancellation of HEGIC-CRDT SHLD & FL CVR policy dont try to forcefully put the things on people.

Nov 10, 2017

Updated by Jagadeeshwar Sunkari While applying card said that there is no charges for 1st year but in case of Cancellation of HEGIC-CRDT SHLD & FL CVR policy now saying that i[censored] cancell the policy you will be charged 590 rps as credit card charges.

please help in this issue and false promises.

Nov 10, 2017

Updated by Jagadeeshwar Sunkari I need to cancel that policy

Nov 14, 2017

Updated by Jagadeeshwar Sunkari To,
The Customer Care
Credit Card Division, .

Sub:- Not Cancelled of HEGIC-CRDT SHLD & FL CVR till 14.11.17
Credit card No :

I applied for HDFC snapdeal credit card got it and HEGIC-CRDT SHLD & FL CVR (Rupees 900) IS activated without permission and need to cancel that policy immediately. so need looking to the complaint and cancel the that policy which is reflected on credit card statement need to get refunded amount 900 immediately.

Till 14th november HDFC Bank not cancelled that policy and not refunded the money.

Jagadeeshwar
[protected]

Feb 02, 2018

Updated by Jagadeeshwar Sunkari This complaint was not resolved by me as am irritated, frustrated with these HDFC bank credit card division, next is WHY AM NOT RECEIVED the POLICY TILL NOW ? I need my policy as soon as else will lodge complaint, will have to face the legal proceeding further.

Feb 19, 2018

Mar 31, 2018

Updated by Jagadeeshwar Sunkari I requested for cancellation of policy they did not and am not received the policy document till now. Am very unsatisfied with HDFC credit card department even callcentre number unable connect.In this case i need to go for legal proceedings/Ambudsman for my problem.