[Resolved]  HDFC Bank — hdfc super income plan.

Address: Bangalore, Karnataka
Website: www.hdfcbank.com

My name is tushar sinha. (Mobile: [protected])
In the month of july, i was searching for best investment plan and i came to know hdfc super income plan. I was impressed by the plan and the returns, so i applied for my wife and myself. I was also told that the dependent's sum assured must be equal or less than the guardian. (As per the irda latest rules and guidelines).in my case, i am the salaried person and my wife is a housewife.

Unfortunately, my form got rejected twice due to mismatch in dob, although i requested more than once to change my dob in bank's database. After exceeded attempt, i dropped the idea for my super-income policy. I thought my wife's policy also get rejected, since, my policy got rejected. (As per the irda latest rules and guidelines)
However, to my surprise, my wife's form approved. (Policy no.[protected]. I don't know how hdfc approved my wife's form, since she is a housewife and completely dependent on me. She don't have any source of income.

Hereby, i want to cancel my wife's policy to avoid any conflict in future. Also, i lost trust on hdfc evaluation of the policyholder's background. I tried contacting your customer care number multiple times. However, there was no response.

Thanks and regards,
Tushar sinha
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Dec 18, 2017
Complaint marked as Resolved 
HDFC Life customer support has been notified about the posted complaint.
Verified Support
Nov 03, 2017
HDFC Life Customer Care's response
Hi, please note that the issue has been received by us via email. Further, the same would be looked into and accordingly, the response shall be sent by us ASAP.
 
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