[Resolved] HDFC Bank — hdfc teachers credit card one assist

radharamesh

from Mumbai, Maharashtra

Oct 10, 2017

Address: Thane, Maharashtra, 400601

Cancellation of one assist membership
I am a hdfc bank credit card holder. The bank has auto debited - from my credit card without my written consent. On date:10/10/2017. I am not interested about this service and did no apply/requested for such service.. So cancel the membership and please do not charge my credit card on the issue or cancellation.

I regret that i applied credit card with wrong bank whose intentions are are not straight forward.

This is clear instance o[censored]p selling / promoting one assist service.

Radha ramesh

Please note due to security reasons credit card /account details are not provided

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Aug 6, 2021

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

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Comments

OneAssist Consumer Solutions Customer Care

from Mumbai, Maharashtra

Oct 11, 2017

Dear Ramesh,

Greetings from OneAssist...!

We deeply regret for the inconvenience caused to you.

As per your request, plan has been cancelled vide Service Request number 2434450 and the refund has been initiated. It will be credited to your bank/card account in 7 working days.

Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected].

Regards,

Brijesh

Team OneAssist.