[Resolved]  HDFC Bank — hdfc times credit card

Address: 400709

I am following hdfc credit card since june 21st'2017 however unsuccessful in closing my debit card and the customer support is not helping me for the same. My complaint reference numbers are [protected], [protected], [protected]. Card ending in 8456, i have told them many times no t & c has been discussed with me and charged the membership fees within 6 months however promised that it is free for 1 year. Now i am following them and after submitting complaint i am getting cold response and ask for the written authorized letter for cancellation of card and i have send the same. But still these people not ready to waive off the membership fees and closed the card. Now i am fully frustrated and need solution on this.
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Nov 27, 2017
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Oct 26, 2017
HDFC Bank Customer Care's response
Dear Customer,

we request you to provide us with the courier details such as courier name, irway bill number and date of despatch of your written request to enable us check and assist you further in this regard.

-Bejoy
HDFC Bank Customer Assistance
 
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