[Resolved] HDFC Bank — hegic-credit shld &fl cvr

Bitra Jyothirmayee

from Hyderabad, Telangana

Oct 22, 2017

Address: Krishna, Andhra Pradesh

I have received hdfc credit card but without my information the organization included smart emi and hegic-credit shld fl cvr services and they informed there will be no charges for smart pay service but they included that also, they made bill of nearly 1000 rupees to pay. How will i pay to those which i haven't asked them to include. Kindly take this into notice and please make refund of my amount from that organization

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Nov 22, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Oct 22, 2017

HDFC Bank Customer Care's response Dear Customer,
Kindly mail us at [protected]@hdfcbank.com from registered email ID along with credit card number, issue details, charges details and your registered contact details mentioning reference Id TTU[protected] in the subject line. The concerned department will assist you.
-Manoj
HDFC Bank Customer assistance