[Resolved]  HDFC Bank — Held of my bank account

My account has frozen without any notice. Many times coming in bank's circle, they told me that my credit card bill not pay. I have made a request from the bank officer of the hdfc bank. They did not do it. And told me what will do if they do not?

I have a hdfc bank credit card. I was able to pay my credit card every bill on time, but 1 year ago, some of the family's problems did not pay their credit card bill. I made a lot of requests from the bank please removed the hold from my bank account. I was already pay my credit card billed amount 39000/- and balance bill pay soonly with interest. But they did not remove the hold from the account. At this time, situation is very critical due to lockdown. I am not able to do money from any other account. So that i am not able to meet my daily needs or pay bill. I request to you that please remove held from my account. So that i can complete my essentials and your credit card bill has also been successful in time.

My bank account number: [protected]
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Aug 6, 2021
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
May 29, 2020
HDFC Bank Customer Care's response
Dear Customer,

We request you to contact our Debt manager at[protected] / 66668102. Alternatively, please feel free to write to us at: PriorityRedressalRPM.[protected]@hdfcbank.com, we shall assist you.

-Nadia
HDFC Bank Customer Assistance
 
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