[Resolved] HDFC Bank — hfr 001623 - fastag application no updates

Ashwin Manu

from Bengaluru, Karnataka

Oct 12, 2017

Address: Bangalore, Karnataka, 560100

On the 29th of sep, i made the payment of 1200 inr for an hdfc tag. All documents including the rc, dl, passport were updated but i am yet to get an update from hdfc.

I call the customer care number -

[protected] rings and ivr says the number is busy.
[protected] - no response
[protected] - gets disconnected

I have sent emails to - hdfc. [protected]@sahaj.co.in - i got an automated response that someone will get back to me in 48 hours. It's been more than 2 days now and i have received no updates.

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Nov 16, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Oct 13, 2017

HDFC Bank Customer Care's response Dear Ashwin,

I request you to share your account and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

-Manoj
HDFC Bank Customer Assistance

Oct 16, 2017

Updated by Ashwin Manu Manoj,

I have sent the contact info on the mentioned email address.

Thanks
Ashwin