[Resolved] HDFC Bank — hidden charges taking & asking higher payment than usage in credit card

Hardik mankad

from Rajkot, Gujarat

Oct 14, 2017

Address: Vadodara, Gujarat

My name is hardik mankad. I am using credit card of hdfc bank. My registered mobile no. Is [protected]. Credit card company asking for payment of rs. 18388 while there was refund credited in my card before due date of bill payment. But that credit amount is not adjusted against due.
Moreover i have been charged rs. 750 as late pmt fees for 4 days. I was not informed about any such charges while taking card. And how too much high charges calculated just for 4 days.
Company is also taking 18% interest after due date. And same was also not informed.

Such kind of credit card companies cheating and looting customers.

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Nov 14, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Oct 14, 2017

HDFC Bank Customer Care's response Dear Customer,

I request you to share your issue, card number and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

-Manoj
HDFC Bank Customer Assistance

Oct 16, 2017

Updated by Hardik mankad Hdfc is worst credit card service providers. Not even bother to attend complain by making call to customer. Kindly solve issue and refund charges of rs. 750 & rs. 135 wrongly debited to my card.

Nov 05, 2017

Updated by Hardik mankad Till date no response from hdfc credit card co. And again and again debiting some unusual charges. One should never use credit card of hdfc. I have mailed complain to all required customer services team of hdfc.