[Resolved] HDFC Bank — High charges without information

Hemathd

from Chennai, Tamil Nadu

May 21, 2017

Address: Mumbai City, Maharashtra, 400059

Website: www.hdfcbank.com

I personal went to kumbakonam hdfc bank brank and ask to updated my mobile number for my ext account. They ask to pay 7999 to activate my account bec once it was sal acc then sav acc and now its domarnt acc...
My email ids are updated but they never share any details reg this but they charge hidden charges..
They tell some new system & explaination now only never ever previously and not communicated propely
Old number [protected] and my new [protected] but they are not ready to even to update the new number also...

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Jun 23, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

May 16, 2017

Mahalingam Eswari's response Sir, I have already made a complaint about the Credit Card. Because Diners Club International Card was not accepted by most of the online stores. Kindly cancel this card and issue me a Visa Money Back Credit Card. I have not mentioned this in the previous complaint. Sorry, for the mistake. Card no. [protected]

Thanking you sir.

Yours faithfully

R. MAHALINGAM

Verified Support

May 23, 2017

HDFC Bank Customer Care's response Dear Customer,

I request you to share account details, charges details and registered contact details to [protected]@hdfcbank.com with ref ID-TTU[protected] in the subject line. Will assist you better.

-Bejoy
HDFC Bank Customer Assistance

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Comments

Mahalingam Eswari

from Delhi, Delhi

May 22, 2017

Sir, I have already made a complaint about the Credit Card. Because Diners Club International Card was not accepted by most of the online stores. Kindly cancel this card and issue me a Visa Money Back Credit Card. I have not mentioned this in the previous complaint. Sorry, for the mistake.

Thanking you sir.

Yours faithfully

R. MAHALINGAM