I have an HDFC Salary Account since last 10 years & using credit card also last 5-6 years & paying all the EMI, credit card on time but due to this pandemic situation unable to clear my credit card payment this time since Apr 2020, even I spoke to Bank multiple times to block my card & give me settelment option but they are not giving. I am paying my personal loan on time, loan on credit card on time even this COVID situation but bank is sucking the customer like anything they are putting interest on interest on credit card due but not providing settlement option.
Last month Sep 25-27 I received a call from Vikaspuri Collection Dept with a name Puja, she harrased me alot, she spoke to my HR in my office almost torturing like anything. I complaint against her in HDFC bank but till date no action take. HDFC only wants money from their customer they dont want to resolve their problem. Her no. is [protected] & [protected] she called me & saying if you can't pay this amount you need to suicide with your family because you used bank amount & not returning. After listening all this I borrowed Rs.5, 600/-(Minimum amount told) & paid on 28 Sep, 2020.
Now on 10th Sep, 2020, I was checking my account it was showing a negative balance of Rs.6, 489 when I complaint against this with bank they told this is hold by Collection dept for non payment of credit card due. I was totally shocked when last month I received call they told me to pay the minimum amount Rs.5, 600/- now I paid but now bank is saying this was Aug month due sep month due was Rs.12, 189/- . HDFC only cheating their customer wrong commitment everywhere they only want money.
Complaint No. which are have done are [protected] & [protected].
Please please give me solution Was this information helpful? | 
