Nov 06, 2017
Updated by Jaldu Srijahnavi consumer complaints logo
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ConsumerComplaints.in › HDFC Bank › HDFC Bank — hold funds on salary account
HDFC Bank — hold funds on salary account
2 Reviews
Ja Jaldu Srijahnavi on Nov 6, 2017
Mark as Resolved
My name is : Jaldu Sri Jahnavi
Problem : INTER-BRN CASH CHG INCL GST charges @ 177 without prior info to customer...
When i tried reaching through phone banking, just say transferring cal to concerned department but that never happened, calls get cut in between. Very irresponsible to address the query. I had spend more than an hour in reaching customer support but nothing has been resolved, then just escaped by passing the call and get it cut.
Complaint Status
[Nov 06, 2017] HDFC Bank customer support has been notified about the posted complaint.
HDFC Bank Customer Care's response, Nov 06, 2017
Dear Customer,
I request you to share your complete issue, account details and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.
-Manoj
HDFC Bank Customer Assistance
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Complaint comments 1 Comment Updated: Nov 6, 2017
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Ja Jaldu Srijahnavi
0 minutes ago
I have mailed with all my details and explanation of problem as mentioned below:-
By 2nd november i had 0.93/- balance in account, the same day with that narration mentioned in problem i had a deduction of 0.93/- and 176.07/- is displayed as negative balance, once i transffered funds that 176.07/- has been deducted with no specification display in account statement but that amount is being showed as "Hold Funds"so i could not see that 176.07/- transaction in account statement hence closing balance displaying as 234/- but when i check account balance it is displaying as 57.03/
When i googled that narration i got few cases of deduction 177/- from other users... Its my thought that this 176.07/- is also regarding that narration deduction only because 0.93+176.07= 177/- only
I need clarification on three things:-
*What is that narration all about, why that deduction happened that too without any prior info.??
*If amount got deducted why it is not showing in account statement.??
*Why my account funds are being hold ??
Please address atleast though this way
Thanking you.
By 2nd november i had 0.93/- balance in account, the same day with that narration mentioned in problem i had a deduction of 0.93/- and 176.07/- is displayed as negative balance, once i transffered funds that 176.07/- has been deducted with no specification display in account statement but that amount is being showed as "Hold Funds"so i could not see that 176.07/- transaction in account statement hence closing balance displaying as 234/- but when i check account balance it is displaying as 57.03/
When i googled that narration i got few cases of deduction 177/- from other users... Its my thought that this 176.07/- is also regarding that narration deduction only because 0.93+176.07= 177/- only
I need clarification on three things:-
*What is that narration all about, why that deduction happened that too without any prior info.??
*If amount got deducted why it is not showing in account statement.??
*Why my account funds are being hold ??
Please address atleast though this way
Thanking you.