[Resolved] HDFC Bank — hold my a/c due to my credit card payment

ankurmalik

from Gurgaon, Haryana

Oct 14, 2017

Address: Gurgaon, Haryana

Sir, my a/c hold due to my credit card payment issue. But i need money for my hospital fee and my room rent also in my a/c have 32k amount right now. Sir as you know festivel are coming soon but i have no money for going to home. So you are my last hope. I agree to pay amount in emi but the are not free my a/c
Sir my humble requst to you as soon as consider my complaint and forword to me update and please update what can i do the problem, and what is futher process

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Nov 14, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Oct 14, 2017

HDFC Bank Customer Care's response Dear Customer,

I request you to share your account/Card No. and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

-Bejoy
HDFC Bank Customer Assistance

Oct 16, 2017

Updated by ankurmalik I request you to share your account/Card No. and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line ////////////
i am also update all things but no response

Oct 16, 2017

Updated by ankurmalik hdfc bank playing with me and extended my problem they are doing nothing no follow up if i need any product they are reguler and back to back call me . if i am facing issuse i just entertent by IVR no phone pick

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Comments

ankurmalik

from Gurgaon, Haryana

Oct 16, 2017

there are no update by bank and i am not able to contact customer care .please if you have able to help me update me and what is next process update .i am also very disappointed