[Resolved]  HDFC Bank — Holding both the accounts

Address: 560076

I hold my salary account as well as current with hdfc bank since past 5 years. I have a credit card as well with hdfc. I was unable to make the payment for past 4 months as a i was overseas and returned
Currently. Without any information my both the accounts under a my name in hdfc has a been blocked.


I am so disgusted with this sort of behaviour. Do you guys understand how much i have suffered with all these stuffs. I have visited bank 4/5 times. Called customer care like continuously for past 3 days with a lame reply cc department will get back to you.

To reach to a customer care i have been repeatedly dialling select 1 for language 2 for cc etc... This calls off the patience anyhow. And still no resolution. They don't even check that the customer has been paying without fail for the past 4 years. If there was a lag for 4 months they treat the customer this way. First you guys repeatedly call and make us get the credit card and later put us in trouble. This is really unacceptable.
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Jul 7, 2017
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Jun 06, 2017
HDFC Bank Customer Care's response
Dear Customer,

I request you to share your account/customer Id and registered contact details to [protected]@hdfcbank.com with ref ID-TTU[protected] in the subject line. Will assist you better.

-Anay
HDFC Bank Customer Assistance
 
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