[Resolved] HDFC Bank — Home loan account number[protected]

vineet111082

from Pune, Maharashtra

Jun 23, 2017

Address: Pune, Maharashtra, 412207

I have taken a home loan from hdfc limited and they are charging the interest rate of 9.5% although existing rate is 8.5%, they are charging 5000+taxed to reduce the rate. What is the purpose of taking the floating rate option then if we have to pay the fees to reduce the interest rate. Request you to take it up with them. Even they are asking 500+taxes for list of document which none of the bank charge as i would like to transfer it to the different bank.

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Jul 31, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Jun 28, 2017

HDFC Bank Customer Care's response Dear Customer,

We request you to write to [protected]@hdfc.com for resolution of your query/complaint. Alternatively, please visit the link - https://www.hdfc.com/write-to-us/complaints?submode=HDB_WEBSITE for any Queries / Feedback / Complaints pertaining to HDFC LTD.

-Bejoy
HDFC Bank Customer Assistance