[Resolved] HDFC Bank — home loan

lkrenuka

from Salem, Tamil Nadu

Nov 20, 2018

Address: Chennai, Tamil Nadu, 600097

Website: online.hdfc.com

I, mrs. Renuka l k, had applied for home loan for which i was told that processing fees is refundable.
I had applied for balance transfer of home loan (Loan take-over), file number,[protected]. However, the loan application has not been processed by the bank.
Hence request you to refund the amount paid towards processing fees.
This is a remainder email for the refund of the processing fees that is paid towards home loan.
I had sent the email requesting refund on 19th sept 2018, 16th nov 2018 and 20th nov 2018, to '[protected]@hdfc.com', 'devdutt. [protected]@hdfc.com', 'urhomeguide. [protected]@hdfc.com', '[protected]@hdfcsales.com', but still have not received any response to it.
Kannan bhoopathi was the poc to process my home loan and he is not responding to my calls & messages.

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Dec 24, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Nov 21, 2018

HDFC Bank Customer Care's response Dear Renuka,

Thank you for writing to us with your feedback. It remains our priority to redress your concerns. We would request you to post the details of your concern at http://bit.ly/1GG54RP to help us address the same effectively.

Regards,
Team HDFC Home Loans