HDFC Bank - Home Loan — harassment by debt recovery manager paras sachdeva of hdfc bank - home loan

Complaint against - debt recovery manager - mr. Paras sachdeva - ph. [protected]

I had taken a home loan in 2012 from hdfc bank. Due to tight business conditions, i have two home loan instalments due at present. While my payments are also stuck in business and are delayed and that is why my instalments get delayed most of the time. But at the same time, i understand the importance of a home loan and a home. That is why i pay up as soon as i receive payments in my business. I am also paying the interest on the delayed payments and never disputed the same. When my clients don't pay up in time, i don't start harassing them and i don't treat them as thieves. Whereas the recovery team of hdfc bank starts harassing us at every drop of hat. They should advise their recovery team to take up the matter which is legally acceptable and under the norms. Keeping in view of the above, now my husband talks to them and they have started harassing him too. Today one mr. Paras sachdeva, debt recovery manager, phone no. [protected] called up my husband and also my loan guarantor who is my brother. He also got very disturbed. This has been very embarrassing for me and my husband. Kindly let me know the procedure of follow up by hdfc recovery team in case two instalments become pending? Are they allowed to harass and speak to us as if we are thieves. Should i consider sending a legal notice of harassment to the person or to hdfc bank. Till date i have paid instalments for 56 months and instalments for august and september 2017 are pending.