[Resolved] HDFC Bank — horrible customer service experience

Karan Nirgun

from Chennai, Tamil Nadu

Mar 5, 2018

Address: Mumbai City, Maharashtra, 400055

Dear sir/madam,
In the past i have been through horrible experience with hdfc bank. It takes almost 10-15 mins to connect to their customer t advisor. Since last two months some amount has been debited from my account. I tried to call the customer service & i was on the phone for 33 mins and the call wasnt connected. I called them up again, after 20 mins my call got through. The customer service agent of hdfc mr. Ashutosh mishra was rude & i was just informing the process of the company which was not hassle free.

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Apr 5, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Mar 05, 2018

HDFC Bank Customer Care's response Dear Customer,

I request you to share your account no and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

-Manoj
HDFC Bank Customer Assistance

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Comments

Jeevnantham

from Pune, Maharashtra

Mar 6, 2018

I applied HDFC Fastag on 1.2.18 my application No HFR028461. I tired many time on call center not resolve issue.

How long to solve this issue.

HDFC BANK particularly this FASTAG product very very worst service in their history .