[Resolved] HDFC Bank — Housing Loan

Arafat2014

from Chennai, Tamil Nadu

Jun 29, 2017

Address: 600118

I have applied for housing loan with HDFC Housing Loan Egmore branch and processing fee was paid by me in full INR.11, 600. They have not processed the application from Legal Department due to individual Patta was not there. Which is fine.
So i have spoken to customer care[protected] for refund of my processing fee (INR.11, 600) and sent mail to [protected]@hdfc.com on 06/06/2017 11:47 AM and after 2nd remainder he has forwarded the same to Rama Srinivasan on 8/06/2017 12:01 PM.
I have again sent a remainder mail on 23/06/2017 4:49 PM. Its been more than 20 days after my mail but still no refund has been processes nor any response from HDFC.
I have attached my mail copy with this complaint. Kindly look into this issue and process refund immediately.

Loan Account Number :[protected]
Bank : HDFC Bank
Branch : Egmore

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Aug 4, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Jul 03, 2017

HDFC Bank Customer Care's response Dear Arafat2014,

Thank you for writing to us with your feedback. It remains our priority to redress your concerns. We would request you to post the details of your concern at http://bit.ly/1GG54RP to help us address the same effectively.

Regards,
Team HDFC Home Loans