[Resolved]  HDFC Bank — I am complaining about deduction happen in my account by bank.

Address: Gautam Buddh Nagar, Uttar Pradesh, 201308
Website: Hdfcbank.com

My HDFC Savings Account No.: [protected], GREATER NOIDA, UP

I have seen the following charges in my hdfc savings account.

1. Hdfc has started charging isaqmc once every quarter

2. Inst-alert chg inc st & oct-dec2016 - charging for instant alert for the account. When opening the account they mentioned that this service was free and now they are charging.

3. I asked in my branch and they said they don't know what it is ? and not read to help me understand why this deduction happen in every quarter.

They should inform the customer before charging. You cannot hold the customer at ransom.

I am not sure how to resolve this please advice...
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May 13, 2017
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Apr 11, 2017
HDFC Bank Customer Care's response
Dear Customer,

We have taken up the matter vide ref id[protected] with concerned branch and will revert to you on your registered email id in 5 working days

-Bejoy
HDFC Bank Customer Assistance
 
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